Design & Development of Government of Lesotho e-Portal

Project Objective

To enhance governance efficiency through modern, secure e-government broadband infrastructure and integrated ICT services. The project promotes coordination across public institutions, empowers citizens and the private sector to benefit from digital governance, and streamlines administrative processes.

Brief

In 2014, the Government of Lesotho initiated the eGovernment Infrastructure Project to strengthen public sector service delivery using ICT. In 2017, Computer Business Solutions (CBS) was engaged to design and implement the Lesotho Government ePortal, a key deliverable of this national initiative.

The ePortal supports public communication, internal collaboration across ministries, and digitized service delivery to citizens and businesses. CBS developed key components including the Lesotho Government Website, a Civil Servants Intranet, and a suite of eServices for various ministries.

Key Functionalties

  • Lesotho Government Website: Central access point for ministry portals and eServices; a communication platform for government announcements 🔗 https://www.gov.ls

  • Civil Servants Intranet: Secure internal collaboration tool for government staff across ministries

  • 19 eServices for MTEC: Includes application/renewal of accommodation & catering licenses
    🔗 https://tourism.ecitizen.gov.ls

  • Labour Management eService:
    🔗 https://labour.ecitizen.gov.ls

    • Job seekers can register CVs, receive notifications for suitable roles

    • Covers both formal and informal employment sectors

  • Animal Mark Database 
    A digital registry for recording and managing livestock branding marks. The system links each animal mark to a verified owner and supports district-wide access, ownership verification. 🔗 http://lrmis.homeaffairs.gov.ls/

Methodology

  • Model: Agile + Waterfall hybrid for different modules
  • Tools: Jira (Issue Tracking), GitHub (Version Control), Confluence (Documentation)
  • Stakeholders: MCST, MTEC, Ministry of Labour, Government ICT Unit
  • Timeline: Phased from 2017 onward
  • Rollout: National scale via district digital centres and ministry hubs

Project Information

Project Title:

Government of Lesotho e-Portal

Client Name:

Ministry of Information Communications, Science, Technology and Innovation

Department:

Software Development

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