Project Purpose
To develop a user-friendly website for the Water and Sewage Company (WASCO) that allows customers to easily access their billing statements, receive important service notices, and obtain essential information about water and sewage services.
🔗 Live Website: http://www.wasco.co.ls/
Brief
In collaboration with WASCO, Computer Business Solutions created a streamlined web platform designed to improve customer communication and service transparency. The website offers customers secure access to their billing statements, timely notifications about service updates and outages, and detailed information on WASCO’s water and sewage services.Â
Key Functionalities
- Detailed information on water supply and sewage management services
- Secure online access to individual billing statements
- Service notices and outage alerts sent through the website
- Customer inquiry and feedback submission forms
- Contact information for customer support and emergencies
- News and announcements section
- Social media integration
- Google Analytics for website traffic and usage insights
Methodology
An agile-based development process was followed, emphasizing continuous collaboration with WASCO’s team. Frequent reviews and iterative enhancements ensured the website met operational needs and provided a smooth user experience. The project incorporated thorough testing and stakeholder feedback before final deployment.