TRAINING SERVICES:
CBS continues to actively engage in various training and development sessions, and during the COVID-19 virus outbreak we have also introduced online training using both Zoom and Microsoft Teams platforms. We have successfully delivered Advanced Microsoft PowerPoint and Customer Service training, to mention but a few, to our corporate clientele.
We are compliant with the COVID-19 rules and regulations set by the World Health Organization, as such we have put safety measures in practice by observing the social distancing requirement, and furthermore we have emphasised the MUST for every individual entering our premises and training laboratories to wear a face mask and observe the WHO protocol of regular washing of hands and using hand sanitizer frequently to reduce the spread of the virus.
| QUARTERLY TRAINING CALENDAR DECEMBER 2023 – MARCH 2024 | |||
| December, 2023 | |||
| December Kids Special | 2 weeks | 4th December – 15th December | |
| Technical report Writing | 1 week | 16th December & 23rd December | |
| January, 2024 | |||
| Power BI | 3 days | 8th January – 10th January | |
| Microsoft Excel Intermediate | 3 days | 9th January – 11th January | |
| Pastel Accounting | 3 days | 16th January – 18th January | |
| Pastel Payroll & HR | 3 days | 23rd January – 25th January | |
| Introduction To Computer Technology | 2 weeks | 29th January – 9th February | |
| February, 2024 | |||
| Team Building | 2 days | 1st February – 2nd February | |
| Microsoft Excel Advanced | 3 days | 6th February – 8th February | |
| Data Analysis & Visualization Using Excel | 3 days | 13th February – 15th February | |
| Investment Banking Mastery | 3 days | 20th February – 22nd February | |
| Certificate in Windows Applications | 7 weeks | 26th February – 12th April | |
| International Computer Driving License (ICDL) | 12 weeks | 26th February – 17th May | |
| March, 2024 |
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| Project Management | 3 days | 5th March – 7th March | |
| MS Project | 3 days | 12th March – 15th March | |
| Debt Management & Credit Control | 3 days | 12th March to 14th March | |
| Technical Report Writing | 2 days | 19th March – 20th March | |
| Finance For Non-Finance Managers | 3 days | 26th March – 28th March | |
| Telephone Etiquette | 2 days | 27th March – 28th March | |
Customer Service training: ENDORSEMENTS BY TRAINEES:
- “this course was very relevant to my field of work and it is definitely going to help me practice good customer care, it will also help me improve my personality and add value in my life generally.”
- “ it really opened my mind, my perspective towards customers and life plus the need to change for the better.”
- “ it is a constructive course, it is essential and it is the backbone of every company.”
- “the training was motivating and I learned how to interact more positively towards customers.”
- “I found this training to be transformational and informational, and I highly recommend it to other corporates to improve their customer experience.”
