Training and Capacity Building – Computer Business Solutions
  • Address 4th Floor, Post Office Building, Kingsway Maseru
  • Email sales@cbs.co.ls
  • Phone (+266) 2232 2254

TRAINING SERVICES:

CBS continues to actively engage in various training and development sessions, and during the COVID-19 virus outbreak we have also introduced online training using both Zoom and Microsoft Teams platforms. We have successfully delivered Advanced Microsoft PowerPoint and Customer Service training, to mention but a few, to our corporate clientele.

We are compliant with the COVID-19 rules and regulations set by the World Health Organization, as such we have put safety measures in practice by observing the social distancing requirement, and furthermore we have emphasised the MUST for every individual entering our premises and training laboratories to wear a face mask and observe the WHO protocol of regular washing of hands and using hand sanitizer frequently to reduce the spread of the virus.

FOUR MONTHS TRAINING CALENDAR September-December 2022
SEPTEMBER,2022
Introduction to Computer Technology 1 week 12th September – 16th September
Microsoft Excel Intermediate 3 days 12th September – 16th September
OCTOBER, 2022
ICDL 12 weeks 3rd October – 16th December
Microsoft Excel Advanced 3 days 5th October – 7th October
Certificate in Windows Applications 7 Weeks 10th October – 25th November
People Management & Supervisory Skills 2 days 18th October – 19th October
Performance Management 2 days 25th October – 26th October
Customer Service 3 days 26th October – 28th October
Pastel Accounting 3 days 26th October – 28th October
NOVEMBER, 2022
A+ 8 Weeks 1st November – 23rd December
Sales Techniques 3 days 2nd November – 4th November
Finance for Non-Finance Managers 3 days 8th November – 10th November
Data Analytics & Visualization 3 days 15th November – 17th November
Telephone Etiquette 2 days 22nd November – 23rd November
Project Monitoring and Evaluation 3 days 28th November – 30th November
DECEMBER, 2022
Kids Special 1 week 12th December – 16th December

Customer Service training:ENDORSEMENTS BY TRAINEES:

  • “this course was very relevant to my field of work and it is definitely going to help me practice good customer care, it will also help me improve my personality and add value in my life generally.”
  • “ it really opened my mind, my perspective towards customers and life plus the need to change for the better.”
  • “ it is a constructive course, it is essential and it is the backbone of every company.”
  • “the training was motivating and I learned how to interact more positively towards customers.”
  • “I found this training to be transformational and informational, and I highly recommend it to other corporates to improve their customer experience.”
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