• Address 4th Floor, Post Office Building, Kingsway Maseru
  • Email sales@cbs.co.ls
  • Phone (+266) 2232 2254

TRAINING SERVICES:

CBS continues to actively engage in various training and development sessions, and during the COVID-19 virus outbreak we have also introduced online training using both Zoom and Microsoft Teams platforms. We have successfully delivered Advanced Microsoft PowerPoint and Customer Service training, to mention but a few, to our corporate clientele.

We are compliant with the COVID-19 rules and regulations set by the World Health Organization, as such we have put safety measures in practice by observing the social distancing requirement, and furthermore we have emphasised the MUST for every individual entering our premises and training laboratories to wear a face mask and observe the WHO protocol of regular washing of hands and using hand sanitizer frequently to reduce the spread of the virus.

THREE MONTHS TRAINING CALENDAR- May-July 2022
MAY,2022
Introduction to Computer Technology 2 weeks 30th May – 1st June
Project Management 3 days 31st May – 2nd June
Graphic Design 3 days 25th May – 27th May
Microsoft Teams & Zoom 3 days 23rd May – 25th May
JUNE, 2022
ICDL 12 weeks 6th June – 26th August
Microsoft Excel Intermediate 3 days 6th June – 9th June
Microsoft Excel Advanced 3 days 13th June – 15th June
A+ 8 weeks 27th June – 19th August
Pastel Accounting 3 days 22nd June – 25th June
Customer Service 3 days 21st June – 23rd June
Secretarial Studies 3 days 1st June – 3rd June
Time Management 3 days 28th June – 30th June
JULY, 2022
Sales Techniques 3 days 5th July – 7th July
Finance for Non-Finance Managers 3 days 11th July – 13th July
People Management & Supervisory Skills 2 days 20th July – 21st July
Data Analytics & Visualization 3 days 20th July – 22nd July
Telephone Etiquette 2 days 26th July – 27th July
Project Monitoring and Evaluation 3 days 27th July – 29th July

Customer Service training:ENDORSEMENTS BY TRAINEES:

  • “this course was very relevant to my field of work and it is definitely going to help me practice good customer care, it will also help me improve my personality and add value in my life generally.”
  • “ it really opened my mind, my perspective towards customers and life plus the need to change for the better.”
  • “ it is a constructive course, it is essential and it is the backbone of every company.”
  • “the training was motivating and I learned how to interact more positively towards customers.”
  • “I found this training to be transformational and informational, and I highly recommend it to other corporates to improve their customer experience.”
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