TRAINING SERVICES:
CBS continues to actively engage in various training and development sessions, and during the COVID-19 virus outbreak we have also introduced online training using both Zoom and Microsoft Teams platforms. We have successfully delivered Advanced Microsoft PowerPoint and Customer Service training, to mention but a few, to our corporate clientele.
We are compliant with the COVID-19 rules and regulations set by the World Health Organization, as such we have put safety measures in practice by observing the social distancing requirement, and furthermore we have emphasised the MUST for every individual entering our premises and training laboratories to wear a face mask and observe the WHO protocol of regular washing of hands and using hand sanitizer frequently to reduce the spread of the virus.
| THREE MONTHS TRAINING CALENDAR- May-July 2022 | |||
| MAY,2022 | |||
| Introduction to Computer Technology | 2 weeks | 30th May – 1st June | |
| Project Management | 3 days | 31st May – 2nd June | |
| Graphic Design | 3 days | 25th May – 27th May | |
| Microsoft Teams & Zoom | 3 days | 23rd May – 25th May | |
| JUNE, 2022 | |||
| ICDL | 12 weeks | 6th June – 26th August | |
| Microsoft Excel Intermediate | 3 days | 6th June – 9th June | |
| Microsoft Excel Advanced | 3 days | 13th June – 15th June | |
| A+ | 8 weeks | 27th June – 19th August | |
| Pastel Accounting | 3 days | 22nd June – 25th June | |
| Customer Service | 3 days | 21st June – 23rd June | |
| Secretarial Studies | 3 days | 1st June – 3rd June | |
| Time Management | 3 days | 28th June – 30th June | |
| JULY, 2022 | |||
| Sales Techniques | 3 days | 5th July – 7th July | |
| Finance for Non-Finance Managers | 3 days | 11th July – 13th July | |
| People Management & Supervisory Skills | 2 days | 20th July – 21st July | |
| Data Analytics & Visualization | 3 days | 20th July – 22nd July | |
| Telephone Etiquette | 2 days | 26th July – 27th July | |
| Project Monitoring and Evaluation | 3 days | 27th July – 29th July | |
Customer Service training:ENDORSEMENTS BY TRAINEES:
- “this course was very relevant to my field of work and it is definitely going to help me practice good customer care, it will also help me improve my personality and add value in my life generally.”
- “ it really opened my mind, my perspective towards customers and life plus the need to change for the better.”
- “ it is a constructive course, it is essential and it is the backbone of every company.”
- “the training was motivating and I learned how to interact more positively towards customers.”
- “I found this training to be transformational and informational, and I highly recommend it to other corporates to improve their customer experience.”
