Training and Capacity Building – Computer Business Solutions
  • Address 4th Floor, Post Office Building, Kingsway Maseru
  • Email sales@cbs.co.ls
  • Phone (+266) 2232 2254

TRAINING SERVICES:

CBS continues to actively engage in various training and development sessions, and during the COVID-19 virus outbreak we have also introduced online training using both Zoom and Microsoft Teams platforms. We have successfully delivered Advanced Microsoft PowerPoint and Customer Service training, to mention but a few, to our corporate clientele.

We are compliant with the COVID-19 rules and regulations set by the World Health Organization, as such we have put safety measures in practice by observing the social distancing requirement, and furthermore we have emphasised the MUST for every individual entering our premises and training laboratories to wear a face mask and observe the WHO protocol of regular washing of hands and using hand sanitizer frequently to reduce the spread of the virus.

THREE MONTHS TRAINING CALENDAR JANUARY – MARCH 2023
JANUARY,2023
Introduction to Computer Technology 2 weeks 16th January – 27th January
Microsoft Excel Intermediate 3 days 26th January – 28th January
Certificate in Windows Applications 7 weeks 30th January – 17th March
ICDL 12 weeks 30th January – 21st April
FEBRUARY,2023
Data Analysis Using Excel 3 days 7th February – 9th February
Microsoft Excel Advanced 3 days 14th February – 16th February
A+ 8 weeks 13th February – 7th April
People Management & Supervisory Skills 2 days 18th October – 19th October
Performance Management 2 days 25th October – 26th October
Customer Service 3 days 26th October – 28th October
Pastel Accounting  3 days 26th October – 28th October
MARCH,2023
Data Protection & Cyber Security 3 days 7th March – 9th March
Sales Techniques 3 days 7th March – 9th March
Finance for Non-Finance Managers 3 days 14th March – 16th March
Data Analytics & Visualization 3 days 21st March – 23rd March
Telephone Etiquette 2 days 22nd March – 23rd March
Project Monitoring and Evaluation 3 days 28th March – 30th March

Customer Service training: ENDORSEMENTS BY TRAINEES:

  • “this course was very relevant to my field of work and it is definitely going to help me practice good customer care, it will also help me improve my personality and add value in my life generally.”
  • “ it really opened my mind, my perspective towards customers and life plus the need to change for the better.”
  • “ it is a constructive course, it is essential and it is the backbone of every company.”
  • “the training was motivating and I learned how to interact more positively towards customers.”
  • “I found this training to be transformational and informational, and I highly recommend it to other corporates to improve their customer experience.”
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