Computer Business Solutions

CBS actively trains individuals and groups from Government, Corporations, Schools, and Small to Medium Enterprises. For many serious organizations and individuals, CBS is the training center of choice. A wide variety of courses is available in Information Technology and related Business areas. Many international certification programmes are offered. We strive to meet the special training requirements of any client in the area of IT.

Our training mission is to teach Information Technology the way it should be taught.

Project Management

Course Description (Summary):
The course is designed to teach candidates the fundamental principles of good project management. Candidates will learn how to define, plan, execute, control, close, and evaluate projects using world-class methods and tools. They will become skilled at identifying and scheduling project resources, creating project network diagrams, and producing critical paths. Important issues of staff selection and team management are also covered. These learning objectives are reinforced by a course that allows one to apply the principles and use the tools that one has learned. In addition, one is provided with case studies describing real-world project management problems and their solutions. Project documentation and tracking using MS Project are covered.

Target Audience (Who Should Attend):
Planners, Managers, Project Leaders, Professional Staff, and Anyone interested in learning the fundamental principles of good project management.

Benefits of Attending the Course:

Upon completion of the course, one will be able to:

	Define projects and write responsive project proposals
	Understand project contracts and identify their pitfalls
	Plan projects from multiple stakeholder views and perspectives
	Estimate project resources, costs, risks, and constraints
	Understand various visual project models, including GANTT Charts and Network Diagrams
	Determine a project's Critical Path
	Build and lead a project team
	Resolve team conflict
	Evaluate a project using modern approaches
	Negotiate project changes
	Document project changes
	Close projects successfully
	Participate effectively in post-implementation evaluations and reviews

Financial Management with ACCPAC

Course Description (Summary):
ACCPAC Advantage Series is a complete business management solution that helps companies of every size manages not only their money, but virtually every aspect of their businesses. The course introduces one to the following modules of ACCPAC: Order Entry, General Ledger, Accounts Receivable, Purchase Orders, Accounts Payable, Inventory Control and System Manager.

Target Audience (Who Should Attend):
Finance managers, accountants and clerks with basic understanding of computer appreciation skills.

Benefits of Attending the Course:
Upon completion of the course, one will:

	Have sound knowledge of ACCPAC and
	Be able to use it effectively at the work place.

Internet Applications and Tools for Executives

Course Description (Summary):
In this course, candidates will learn about popular applications of the Internet including e-mail, web browsers, newsgroups, on-line chat, intranet, and file transfer protocol. The course will focus on those features and services of the applications that can help simplify and improve complex management and administration tasks in a government setting. The course will present research techniques for finding web resources that Government Executives need on a regular basis (e.g., websites for countries, international organizations, multi-national projects, and embassies). Candidates will also understand how to maintain and sustain procured Internet resources for maximum return on the government investment made. Special Internet education requests will also be accommodated.

Although the course is primarily aimed at Government Executives, Chief Executives Officers (CEOs) of Companies and Organizations will find the course useful.

Target Audience (Who Should Attend):
Government Executives (i.e. Principal Secretaries), Directors and Organizations’ CEOs.

Benefits of Attending the Course:
At the end of the course, one will:

	Gain deeper knowledge of popular Internet applications, including Websites, E-mail, Intranet, Newsgroups, and FTP.
	Be better able to exploit the Internet in order to satisfy one’s daily communication and research needs.
	Enhance one’s decision making regarding management and optimal use of Internet resources.
	Understand how the Internet can simplify and improve complex management and administration tasks.
	Tap on the power of their Internet systems to improve their jobs.

IT Disaster Recovery Planning

Course Description (Summary):
The course describes the methods and procedures to be used in order to restore IT services in an event of a disaster, in order to ensure business continuity. Participants will learn skills to identify IT critical services within the organization and learn how to assess and evaluate the IT risk and threats within the organization and be able to develop the Disaster Recovery Plan (DRP) and its implementation, that will help strategize to mitigate the disaster and ensure Business Continuity after restore.

Target Audience (Who Should Attend):
System support officers, network and database administrators and IT managers.

Benefits of Attending the Course:
At the end of the course, one will be able to:

	Identify any IT risks and threats within an organization and
	Help with drawing up possible recovery plans and implementation strategies that could help minimize potential disasters in the organization.

Introduction to Website Design

Course Description (Summary):
The course provides step-by-step guidance on how to analyze and design fascinating website systems that can put one’s organization on the map. Candidates learn not only how to design web pages using the latest tools, but also how to publish those pages using Internet applications like FTP, Telnet, or one’s favorite protocol and software. In a developing country (like Lesotho) where the web industry will soon be explosive, any serious organization should acquire the necessary skills as part of its Internet strategy.

Target Audience (Who Should Attend):
Programmers, Systems Analysts, Graphic Designers, Technical personnel, and “Would-be Internet Analysts.”

Benefits of Attending the Course:
Upon completing the course, one will:

	Gain an insight into what is Web Design methodology, and
	Know that Web publishing technology changes fast and as such one needs the latest idea to be able to cope with the change.

IT Strategy Planning and Implementation

Course Description (Summary):
Information Technology (IT) is fast becoming fundamental to the achievement of business objectives. Today IT costs are among the highest in organizations and government yet most CEOs and government leaders are not aware if value is realized on IT investments. IT investments can largely contribute to the success of organizations and yet they can potentially cause huge losses if not properly aligned with corporate strategies.

In this course, a reflection into major business concerns in organizations is made in order to enable candidates to appreciate reasons for the growing reliance on IT. Candidates are then taken through a process of aligning their ICT operations with corporate strategies. The focus then drifts into integration of both business operations with ICT, development of ICT strategies, IT resource management and IT governance structures which stream from the overall corporate governance systems.

The course presentation is interactive and candidates are involved in the question and answer sessions, group discussions and case study analysis.

Target Audience (Who Should Attend):
Government Executives(Principal Secretaries, Directors, etc), Organizations Executives (CEOs, etc), IT Leaders and Strategic Planners.

Benefits of Attending the Course:
At the end of the course, one will know how to:

	Identify ICT needs of his/her organization/department.
	Align ICT operations with corporate strategies.
	To develop ICT strategies, their implementation and management.

Advanced Windows Applications

Course Description (Summary):
This course is designed for people who have completed Certificate in Windows Applications, and are keen to enhance their skills in the latest computer technology thereby becoming highly competent with Windows Applications.

Target Audience (Who Should Attend):
Newspaper Editors and Publishers, Secretaries, Clerks, Managers, Chief Executives and Administrators.

Benefits of Attending the Course:
Upon completing the course, one will:

	Have gained advanced insight into how computer technology can significantly improve one’s daily work and activities.
	Understand deeper why computers are the next wave in boosting efficiency in diverse organizations and application areas.
	Have deeper understanding on how to customize and set one’s MS-Office applications.

Oracle

Course Description (Summary):
The course introduces the latest Oracle database system: its database and its SQL commands. In the course, issues of relational database design, implementation and management are discussed as well as query design and formulation.

Target Audience (Who Should Attend):
Database Administrators/Managers, Systems Support personnel and any IT professionals.

Benefits of Attending the Course:
At the end of the course, one will:

	Know the latest version of Oracle (e.g. Oracle 11g)
	Be able to design, create and manage an Oracle database

Financial Accounting with ACCPAC

Course Description (Summary):
ACCPAC Advantage Series is a complete business management solution that helps companies of every size manage not only their money, but virtually every aspect of their businesses.

The course introduces one to the following modules of ACCPAC: Order Entry, General Ledger, Accounts Receivable, Purchase Orders, Accounts Payable, Inventory Control and System Manager.

Target Audience (Who Should Attend):
Finance managers, accountants and clerks with basic understanding of computer appreciation skills.

Benefits of Attending the Course:
Upon completion of the course, one will:

	Have sound knowledge of ACCPAC and
	Be able to use it effectively at the work place.

A+

Course Description (Summary):
A+ is an International certification course. CBS provides classroom guidance, combined with Computer-Based Training, where the candidate obtains a manual and a CD-ROM for self-study.

The course requires a motivated and self-paced candidate with ability to study many concepts independently. CBS trainers will offer the candidate the knowledge to solve difficult problems and help him/her to increase pace in order to finish the exams faster. The course comes as a series of modules and exams whose details can be obtained from the relevant websites like www.compTIA.com

It may take a candidate anywhere from one month (full time) to six months (part time) to complete all exams for a particular certification. These certifications are recognized and acknowledged anywhere in the world, and the demand for these certifications is growing each year.

Target Audience (Who Should Attend):
Technical personnel and IT professionals.

Benefits of Attending the Course:
Upon successful course completion, one will:

	Get the professional A+ Certification, confirming one’s IT capabilities.
	Get global recognition with the A+ Certification and expand one’s job opportunities.

Credit Control and Debtor Management

Course Outline:

	Credit Policy
	Strategic Credit Management
	Partnering within the business to strengthen performance and increase cash flow
	How to set up credit policies that will improve business profitability.
	Credit collection
	External collections

SPSS

Topics Include

	Principles of Research Design
	Introducing SPSS
	Defining, Entering and Editing Data in SPSS
	Using the Data Viewer
	Opening Data Files
	Overview of SPSS Survey Analysis
	Summarizing Data
	The Output Viewer
	Modifying Data Values
	Making Inferences about Populations from Samples
	Checking Distributions
	Manipulating Files
	Testing Relationships between Variables
	Improving Output
	Editing Charts
	Analysing Correlations