CBS Strengthens Client Relationships with an Oracle Workshop
CBS Support
September 20, 2024
TRAINING SERVICES:
CBS continues to actively engage in various training and development sessions, and during the COVID-19 virus outbreak we have also introduced online training using both Zoom and Microsoft Teams platforms. We have successfully delivered Advanced Microsoft PowerPoint and Customer Service training, to mention but a few, to our corporate clientele.
We are compliant with the COVID-19 rules and regulations set by the World Health Organization, as such we have put safety measures in practice by observing the social distancing requirement, and furthermore we have emphasised the MUST for every individual entering our premises and training laboratories to wear a face mask and observe the WHO protocol of regular washing of hands and using hand sanitizer frequently to reduce the spread of the virus.
| TRAINING CALENDAR OCTOBER 2024 – NOVEMBER 2024 | |||
| Oct-24 | Introduction to Computer Technology | 2 weeks | October 23-October 27 2024 |
| Data Analysis and Visualisation Using Excel | 3 Days | October 21- October 23 2024 | |
| Data Protection and Cyber Security | 3 Days | October 28 – October 30 2024 | |
| Pastel Payroll and HR | 3 Days | October 28 – October 30 2024 | |
| Nov-24 | MS Project | 3 Days | November 04 – November 06 2024 |
| ICDL | 12 Weeks | November 4 2024- March 7 2025 | |
| Microsoft Power BI | 3 Days | November 4-November 6 2024 | |
| Customer Service | 3 Days | November 5-November 7 2024 | |
| People Management and Supervisory Skills | 2 Days | November 12-November 14 2024 | |
| Sales Techniques | 3 Days | November 11-November 12 2024 | |
| Technical Report Writing | 2 Days | November 19-November 20 2024 |
Customer Service training: ENDORSEMENTS BY TRAINEES:
- “this course was very relevant to my field of work and it is definitely going to help me practice good customer care, it will also help me improve my personality and add value in my life generally.”
- “ it really opened my mind, my perspective towards customers and life plus the need to change for the better.”
- “ it is a constructive course, it is essential and it is the backbone of every company.”
- “the training was motivating and I learned how to interact more positively towards customers.”
- “I found this training to be transformational and informational, and I highly recommend it to other corporates to improve their customer experience.”
